Appointments and reception · focused lesson · about 15 minutes

Booking by phone

State the purpose, day, time, and your name clearly during a phone booking.

1. Listen to the conversation

Listen to each line and repeat it aloud. Describe your actual situation accurately.

Listen once without the transcript, then show it and listen again.

Playback settings · Normal

Line 1 / 9 · Receptionist

Receptionist

Bună ziua, recepția clinicii. Cu ce vă pot ajuta?

Hello, clinic reception. How can I help?

You

Bună ziua. Aș dori o programare la medic.

Hello. I would like a doctor’s appointment.

Receptionist

Este prima dumneavoastră vizită?

Is this your first visit?

You

Da, este prima mea vizită.

Yes, it is my first visit.

Receptionist

Avem un loc liber marți la ora zece.

We have an available slot on Tuesday at ten.

You

Marți la ora zece este bine pentru mine.

Tuesday at ten works for me.

Receptionist

Cum vă numiți?

What is your name?

You

Mă numesc Ana Popescu.

My name is Ana Popescu.

Receptionist

Am notat. Vă așteptăm marți la zece.

I have noted it. We will see you on Tuesday at ten.

This is a learning example. Confirm real times and document requirements with the centre. Writing practice does not score pronunciation.