Everyday situation collection
Appointments and reception
From the first call to rescheduling, cancelling, checking in, and asking about documents, practise each situation separately.
6 lessons · about 15 minutes each · follow the order or choose what you need
Learning path for this topic
Lessons progress from simpler exchanges and common needs to more detail, longer conversations and problem solving. Lesson numbers show the suggested learning order; each takes about 15 minutes.
A simple appointment and checking in
Start with the simpler exchange in this section, then practise more details.
- Lesson 1 · 15 minutes
Booking an appointment
Polite request, choosing a day and stating a time
Start lesson → - Lesson 2 · 15 minutes
Checking in
Give name and time, find the waiting room
Start lesson → - Lesson 3 · 15 minutes
Documents at reception
Ask for requirements, show confirmation, check missing items
Start lesson →
Cancelling and rescheduling
Start with the simpler exchange in this section, then practise more details.
A full phone conversation
Start with the simpler exchange in this section, then practise more details.