DORVIA EUROP

Everyday situation collection

Banking

From a branch queue to account terms, a card issue and transfer confirmation, practise each situation separately.

4 lessons · about 15 minutes each · follow the order or choose what you need

Learning path for this topic

Lessons progress from simpler exchanges and common needs to more detail, longer conversations and problem solving. Lesson numbers show the suggested learning order; each takes about 15 minutes.

1

Starting at the branch

Start with the simpler exchange in this section, then practise more details.

  1. Lesson 1 · 15 minutes

    Queue and help at the branch

    Purpose, queue machine and service desk

    Start lesson →
  2. Lesson 2 · 15 minutes

    Asking about a bank account

    Documents, fees and written terms

    Start lesson →
2

Transfers and receipts

Start with the simpler exchange in this section, then practise more details.

  1. Lesson 3 · 15 minutes

    Transfer and receipt

    Recipient, total, fee and confirmation

    Start lesson →
3

Card and ATM problems

Start with the simpler exchange in this section, then practise more details.

  1. Lesson 4 · 15 minutes

    Card and ATM issue

    Describe an error and ask about official card blocking

    Start lesson →
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